General terms

‍The vehicle can be rented exclusively by a person (hereinafter referred to as Renter) with minimum age of 21, who has possessed the driver’s license for minimum of 2 years.
Upon the vehicle pickup, the renter provides valid documents: passport or ID card and driver’s license which shall be photocopied and filed by an authorized person.
The renter shall sign the contract consenting to the agreed price of the car and additional services, deposit rates and the return time.
By signing the contract the Renter consents to the general terms presented on the final page of the contract, also given  as follows..

‍Car rental price per day includes tax, kasko insurance, and unlimited mileage, unless otherwise is specified during promotional pricing. Car rental price per day includes accounting period of 24 hours, starting with the pickup, and 1 hour tolerance for return.  The prices are quoted in Euros, the method of payment is KM counter value, according to the buying rate of Societe Generale Bank, upon the pickup of the vehicle, in cash or by payment cards. We accept all cards VISA, MASTER, AMEX .

‍Deposit is required upon pickup and depends on the choice of the vehicle, with the minimum of 200 € and the precise information about the rate will be provided while taking your reservation. Deposit can be paid in cash or a hold for the specified amount can be put on your payment card. Permanent clients are provided with the reduction in deposit. For people under the age of 25, the deposit is doubled, and the minimum is 500 Euros. AR Rent A Car reserves the right to increase the amount of the deposit as well as not to rent a vehicle.  

‍Insurance: Rental price includes car insurance with reimbursement equal to the size of the deposit, which means that in case of accident or car theft your part is equal to the deposit that you paid upon pickup with the minimum of 200 €. You can rent a car with full insurance with a surcharge rate depending on the class of the vehicle, which will be shown on our website upon booking. If you pay extra for full insurance, in case of an accident, with the required police report, you won’t be liable for any damage or a car theft, after you have returned the documents and the keys. Full insurance does not cover for the damages of the interior of the vehicle such as stains and burns in the seats, scratched and damaged surfaces.

‍Leaving the territory of the Republic of BiH in our car is possible with our permission and surcharge of 30 € for the tax which includes the green card for the vehicle. If you wish to travel outside the borders of our country, please let us know in advance, because otherwise, we shall seal the authorization for the vehicle which will disable that option.  

‍Business hours of the office at Tuzla are from 7 am to 12 pm. Any pickup scheduled in advance i.e. return after the hours is free of charge. Pickup and return of the car 31 minutes or more than 31 minutes before opening is charged additionally by 15 €.

Offer of other vehicle
If we do not have a free, chosen car, we can offer you a car from the same or higher class under the same conditions